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Office Supervisor - National Network

The Office Supervisor is responsible for leading the office staff to provide excellent service to customers and to ensure Copart processes are followed under the general supervision of the General Manager and/or Assistant General/Yard Manager.
Complete Daily/Weekly/Monthly Audits
Plan, allocate and prioritize workload to meet operating requirements
Establish monitor and ensure adherence to quality and quantity standards
Handle Employee/Customer Service Issues
Recommend organizational adjustments to efficiently and effectively accomplish assigned objectives
Maintain office supply inventory and purchase supplies
Maintain clean office environment
Enforce company policy and procedure
Train staff
Ability to complete all job tasks for positions supervised
Making daily bank deposits
Cash handling
Travel as needed
Maintain confidential information/documentation
Respond to alarm calls as needed
Work hand in hand with customers and internal departments
Monitor phone queue
1 plus years of supervisory or equivalent experience
Education: HS degree, some college or more preferred
Proficient in MS Office Suite
Type at least 45+ words per minute
Basic 10 key proficiency
Ability to work in a fast paced environment
Excellent communication skills -- written and verbal
Excellent customer service skills and attitude
Basic math skills
Ability to delegate/prioritize work flow
Ability to direct and train others effectively as a team member
Ability to work independently or in a team environment
Ability to read/write in English fluently and effectively
Ability to coach, mentor, train staff
Ability to differentiate color
Ability to respond to alarm calls as needed
Valid driver's license
Occasional overtime as needed


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