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Administrative Clerk - Title Procurement Department

The Title Procurement Admin Clerk provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, they offer solutions that aid and facilitate a unique customer service experience. The Title Procurement Admin Clerk provides general administrative support while multi-tasking in hectic and stressful situations. In addition, they will be the face of the Company through vocal interactions with all levels of customers which range from the general public to high level managers of organizations.
Update lot (vehicle) notes in the system.
Answer multi-line telephone in a professional manner.
Use company resources to gather information and offer solutions to meet customer needs.
Contact clients to obtain vehicle and title information.
File documents according to criteria.
Process mail incoming and outgoing per criteria.
Read and interpret various reports and documents.
Proper completion of title documents.
Other duties as assigned
One year of office support experience in a customer service role.
High School diploma.
Excellent customer service skills and attitude.
Excellent written and verbal skills.
Proficient with office equipment.
Self-Sufficient
Basic math skills.
Attention to detail.
Problem solving.
Computer proficiency - MS Suite.
Typing speed 45WPM.
Basic 10 Key proficiency.
Professional appearance.
Ability to multi task in a fast-paced environment.
Bilingual skills a plus.
Occasional overtime as needed.

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